Ford Carcassonne

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4.2

( 8 reviews )

Roadside Assistance, Auto Repair, Car Dealers

Closed See Hours

ZAC La Ferraudière, 660 Rue Gustave Eiffel, 11000 Carcassonne, France +33 4681-024-80

Introducing Ford Carcassonne, a reputable brand known for its quality vehicles and exceptional customer service. With a dedicated team of professionals, Ford Carcassonne aims to provide a memorable car buying experience for its customers. The brand prides itself on its commitment to excellence, offering a range of reliable and innovative vehicles that cater to different lifestyles and preferences. From spacious sedans to versatile SUVs, Ford Carcassonne ensures that each vehicle is engineered with precision and attention to detail. With a strong emphasis on customer satisfaction, the brand strives to maintain long-term relationships by providing reliable after-sales service and support. Whether you're seeking a new car or reliable maintenance, Ford Carcassonne is the go-to choice for all your automotive needs.

Amenities and More

Service options
- Delivery
- In-store shopping
Accessibility
- Wheelchair-accessible entrance
- Wheelchair accessible parking lot

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Lorene strong

March 22, 2024

Excellent

Austin kerndt

March 22, 2024

The garages are really great there. 25 minutes.... in and out!

Phoebe yang

March 22, 2024

As car under guarantee, felt necessary to be done at official Ford garage. Car had very low mileage (1000 miles from new or 1600km) but garage insisted on a full service. Waited as agreed but no free coffee and staff constantly talking around the client seating area. Car ready in just over 2 hours but actual time in service area under one hour. As a client was given the impression that garage were doing my wife/I a favour (and very expensive service for just oil filter and oil at 200 euros). Also the very poor salesman (who preferred going for a smoke than actually helping) with whom we dealt for purchase 10 months earlier did not even have the courtesy to say "bonjour". Sorry cannot say very much positive and for my own next car unlikely to consider Ford at Carcassonne although friends have poor comments about Seat and BMW in Carcassonne.

Misha'el for yahuah

March 22, 2024

Good welcome and listening from the Advisor, follow-up throughout the purchase of the used car that I chose. We take care of everything, even the recovery of my old car. I find the commercial gestures to be very correct, I am delighted with my purchase.

Catherine almendinger

March 22, 2024

Our entire family would like to thank the entire FORD CARCASSONNE garage team for their kindness, professionalism and kindness. Unfortunately broken down during our vacation this could have spoiled our stay fortunately the loan of a courtesy vehicle despite the high level of traffic during this period was possible. Thank you so much.

Boone tallan

March 22, 2024

Warm welcome, the manager, the workshop manager, the secretary, the parts manager, everyone is working hard to find a suitable solution, I thank them very much. That's why I've trusted Ford for over 20 years

Celeste burns

March 22, 2024

Very warm welcome from the foreman. Checking my front axle. Supervisor understood my problem. His team took care of my car quickly. I thank them for their service.

Boring lui

March 22, 2024

Very warm welcome from Isabelle. Taken over by the mechanical workshop manager after an understandable wait. Result, repair on a go hose in 15 minutes. No part in stock but a similar repair to drive safely. We had just done a 5000 km road trip before doing the last 500. The icing on the cake, a gift but still a tip to the mechanic. Thanks again, it’s a pleasure.